The top priority for the hotel industry is the health and safety of guests and employees. We want every guest to experience a clean and safe hotel, no matter where they stay. In support of these efforts, AHLA has united the industry around the announcement of the “Safe Stay Guest Checklist,” a list for guests on how to travel safely, including the required use of face coverings in all indoor public spaces. This checklist is part of AHLA’s Safe Stay guidelines, an industry-wide, enhanced set of health and safety protocols designed to provide a safe and clean environment for all hotel guests and employees.
The Safe Stay Guest Checklist includes:
- Require face coverings in all indoor public spaces and practice of social distancing in all common areas at the hotel.
- Choose contactless options, where available, including online reservations, check-ins, and payments.
- Consider daily room cleaning, only if necessary. Ask the hotel about your options.
- Request contactless room service delivery.
- Refrain from traveling if you have, or recently had, any symptoms of COVID-19 or contact with anyone diagnosed with COVID-19.
To further expand the hotel industry’s Safe Stay initiative, AHLA also recently launched COVID-19 Precautions for Hotels, an online course developed in partnership with the American Hotel & Lodging Educational Institute (AHLEI) to help hotels train their staffs on the enhanced safety and cleanliness guidelines. Member-only resources and collateral are also available at AHLA.com.