Friday
June 16, 2023

PREMIER SPONSORS

2023 Stars of the Industry Award Honorees

It is with immense joy and pride that the Arizona Lodging and Tourism Association celebrates the outstanding accomplishments of the 2023 Stars of the Industry Awards winners. This year’s ceremony, our first since the challenging times of the pandemic, exceeded all expectations, with over 400 attendees joining us in honoring the best and brightest in our industry. Congratulations to all the winners for their exceptional contributions and unwavering dedication!

AzLTA Member of the Year
Encore and AzLTA Board Member Neal Williams

Community Service
Karen Cahn, Director of Public Relations and Marketing, The Westin Kierland Resort and Spa

Food & Beverage Employee of the Year
Manuel Casiano, Enchantment Resort and Mii Amo Spa

Front of the House Leader of the Year
Christine Barkulis, Assistant Food and Beverage Manager, The Wigwam Resort

General Manager of the Year
Mark “Coach V”  Vinciguerra – General Manager, The Phoenician and the Canyon Suites at The Phoenician

Good Earthkeeping
The Arizona Biltmore, A Waldorf Astoria Resort

Guest Service/Bell Staff Employee of the Year
Miquel Torres, Head Houseperson, Arizona Grand Resort & Spa

Heart of the House Leader of the Year
Sergio Lopez, Special Events Supervisor, Canyon Ranch Tucson

Hospitality & Tourism Without Barriers
The Sheraton Phoenix Downtown

Housekeeping/Engineering/Maintenance Employee of the Year
Jose “Lorenzo” Lara, Sanctuary Camelback Mountain, A Gurney’s Resort & Spa

Sales/Catering Employee of the Year
Lori Grossenbacher, Area Sales Manager, Hilton Garden Inn Downtown Chandler/ Residence Inn Ocotillo

Special Event: One-Time
The Arizona Diamondbacks, World Baseball Classic

Tourism Employee of the Year
James Keller and his Five Lobby Dogs, The Fairmont Scottsdale Princess

Tourism Manager of the Year
Leslie McClendon, Visit Yuma

Thank you to Our 2023 Sponsors

Presenting Sponsors
Gold Star Sponsor
Silver Star Sponsors
Shining Star Sponsor
Bright Star Sponsors
Wild Horse Pass
Phoenix Downtown
Desert Ridge Resort
Starlight Sponsors

Nomination Criteria

Application Guidelines

All honorees must be employed by hotels, attractions, tourism businesses, hospitality or other supporting businesses that are of the Arizona hospitality industry.

Who can enter?

The Stars of the Industry awards competition is open to all Arizona hospitality businesses, hotels, and tourism employees.

Who can nominate a Star?

Anyone! A nominator can be an employer, a manager, a friend, regular customer, or anyone else who knows a Star in Arizona’s hospitality industry who deserves recognition.

What does it cost to enter?

Entering or nominating for the Stars of the Industry Awards is free.

What do nominees receive?

All nominees will receive an AzLTA Stars of the Industry Recognition Certificate.  The winners of each award will be announced at the Stars of the Industry Awards Luncheon on June 16, 2023 and receive an engraved plaque at the awards presentation.  All winners will be announced in AzLTA’s Industry Insider newsletter, by a press release, and on the AzLTA website. Winners will automatically be entered in the American Hotel and Lodging Association’s national Stars of the Industry Awards program. It is AzLTA’s privilege to celebrate the accomplishments of all the nominees and winners presented each year.

Nominations and Eligibility

The nomination process begins in April and we’ve made it easy.  Simply complete the online nominee application form and email the application to AzLTA explaining why the nominee deserves the Star award in their category.

Rules & Judging Criteria

Nominees must have served in the industry for a minimum of two years (please state total number of years in description) and will be judged on performance beyond normal job responsibilities, professionalism, and outstanding and unusual service to the property, guests and the community.

Using no more than three double-spaced pages, describe why your nominee should be honored. Give examples of:

  • Extraordinary support to fellow employees.
  • Specific event(s) that best describes the nominee’s exceptional service.
  • Outstanding leadership qualities, heroic deeds or actions that consistently add to the general well-being of guests.
  • Other great accomplishments to the industry or community.

Include photos and any materials substantiating the award entry, such as letters of commendation, guest comment cards, news clippings and other support materials received during 2021-2023 for the judges’ consideration.

NOMINEES

Community Service
Nominees:

  • Arizona Grand Resort & Spa, Boys & Girls Club of Guadalupe Annual Thanksgiving Dinner
  • Karen Cahn, The Westin Kierland Resort & Spa
  • Renaissance Phoenix Glendale Hotel & Spa
  • Sonesta ES Suites Flagstaff, Sonesta Culture of Caring Mission

Food and Beverage Employee of the Year Nominees:

  • Adriana Olivas, Delta Hotels by Marriott
    Phoenix Mesa
  • Alex Diaz de Armas, Hotel Valley Ho
  • Autumn West, Four Seasons Resort Scottsdale at Troon North
  • Berkeley Alvarado, Fairmont Scottsdale Princess
  • Colleen Nagore, Bob’s Steak & Chop House at Omni Tucson National Resort
  • Gabe Shanahan, Arizona Biltmore, A Waldorf Astoria Resort
  • Manuel Casiano, Enchantment Resort & Mii amo spa
  • Terry Dallas, The Scottsdale Plaza Resort & Villas
  • Tracy McElroy, The Westin Kierland Resort & Spa
  • Arthur AJ Rios, The Westin Kierland Resort & Spa

Front of the House Manager of the Year Nominees:

  • Amy Ortiz, DoubleTree Phoenix Mesa
  • Anne Schwanz, Sanctuary Camelback Mountain
  • Christine Barkulis, The Wigwam Resort
  • Daulton Altamirano, Omni Tucson National Resort
  • Homero Jarquin, The Scott Resort & Spa
  • Jim Foss, Enchantment Resort & Mii amo spa
  • John Anderson, Arizona Biltmore, A Waldorf Astoria Resort
  • John Glynn, Fairmont Scottsdale Princess
  • Mark Forquer, The Scottsdale Plaza Resort & Villas
  • Mary Kelly, Hilton Phoenix Resort at the Peak
  • Paul Hills, The Scottsdale Resort & Spa
  • Rosa Chavez, Canyon Ranch Tucson
  • Sheryl McCormick, The Phoenician and the Canyon Suites at The Phoenician
  • Stacey Murtaugh, Arizona Biltmore, A Waldorf Astoria Resort
  • Syl Sichko, JW Marriott Phoenix Desert Ridge Resort & Spa
  • Tim Smith, Sheraton Phoenix Downtown
  • Tom Stanley, Tempe Mission Palms, Destination by Hyatt

General Manager of the Year
Nominees:

  • Alan Klein, The Scottsdale Resort & Spa
  • Brandon Howard, The Scott Resort & Spa
  • Bunty Ahamed, Sheraton Grand at Wild Horse Pass
  • Derek Ellis, The Westin Kierland Resort & Spa
  • Janet Hoff, Delta Hotels by Marriott Phoenix Mesa
  • Mark Vinciguerra, The Phoenician and the Canyon Suites at The Phoenician
  • Todd Gagnon, Omni Tempe Hotel at ASU
  • Tom Delaney, Hyatt Regency Phoenix

Good Earth Keeping
Nominees:

  • Arizona Biltmore, A Waldorf Astoria Resort
  • JW Marriott Desert Ridge Resort & Spa
  • Four Seasons Resort Scottsdale at Troon North
  • Fairmont Scottsdale Princess

Guest Service/Bell Staff Employee of the Year Nominees:

  • Bane Vujanovic, Fairmont Scottsdale Princess
  • Carolanne Harrington, The Scott Resort & Spa
  • Casey Pochert, Sanctuary Camelback Mountain
  • Christina Barraza, DoubleTree by Hilton Phoenix Mesa
  • Jerilyn Villian, Twin Arrows Navajo Casino Resort
  • Leon Grant, The Scottsdale Resort & Spa
  • Leopoldo Gonzalez, JW Marriott Phoenix Desert Ridge Resort & Spa
  • Miguel Torres, Arizona Grand Resort & Spa
  • Patty Washington, Hilton Phoenix Resort at the Peak
  • RJ Meza, Hotel Valley Ho
  • Robert Burback, The Scottsdale Plaza Resort & Villa

Heart of the House Manager of the Year Nominees:

  • Bethany Wedsworth, Omni Tucson National Resort
  • Chad Bonenberger, Hilton Phoenix Resort at the Peak   
  • Clariza Sanchez, Enchantment Resort & Mii amo spa
  • Dan Haywood, Hotel Valley Ho
  • Fatiha Fadil, Fairmont Scottsdale Princess
  • Global Kai, JW Marriott Phoenix Desert Ridge Resort & Spa 
  • Jay Floyd, Delta Hotels by Marriott Phoenix Mesa
  • Jessica Kelley, The Wigwam Resort
  • Ken Arneson, The Scottsdale Resort & Spa
  • Kimberly Backman, Omni Tucson National Resort
  • Michelle Wrobel, The Phoenician and the Canyon Suites at The Phoenician
  • Mike Rainsford, The Scottsdale Plaza Resort & Villas
  • Sergio Lopez, Canyon Ranch Tucson
  • TC Rushing, The Westin Kierland Resort & Spa
  • Tony Carlson, Sanctuary Camelback Mountain
  • Yudith Bustos Taleno, Four Seasons Resort Scottsdale at Troon North

Hospitality and Tourism Without Barriers Nominees:

  • Alison Brooks, Visit Mesa
  • Sheraton Phoenix Downtown  

Housekeeping / Engineering / Maintenance Employee of the Year Nominees:

  • Aaron Lowry, Delta Hotels by Marriott Phoenix Mesa
  • Celia Martinez, DoubleTree by Hilton Phoenix Mesa
  • Clanson Concepcion, Arizona Grand Resort & Spa
  • Gloria Riggs, Sonesta ES Suites Flagstaff
  • John Miller, Arizona Biltmore, A Waldorf Astoria Resort
  • John Dickson, Four Seasons Resort Scottsdale at Troon North
  • Jose “Lorenzo” Lara, Sanctuary Camelback Mountain
  • Luis Silva, Enchantment Resort & Mii amo spa
  • Lynn Reimer, Hilton Phoenix Resort at the Peak
  • Manuel Madrigal, Renaissance Phoenix Glendale Hotel & Spa
  • Rosario Valencia, Delta Hotels by Marriott Phoenix Mesa
  • Timothy Tracey, Fairmont Scottsdale Princess
  • Tina Castillo, Hilton Sedona Resort at Bell Rock
  • Tina Martinez, Arizona Biltmore, A Waldorf Astoria Resort

Sales / Catering Employee of the Year Nominees:

  • Andrea Rivas, Delta Hotels by Marriott Phoenix Mesa
  • Ashley Peters, Canyon Ranch Tucson
  • Corissa Malik, Renaissance Phoenix Glendale Hotel & Spa
  • Cynthia Ellsworth, The Scottsdale Plaza Resort & Villas
  • Dena Isaacs, Sanctuary Camelback Mountain
  • Lori Grossenbacher, Hilton Garden Inn Downtown Chandler/ Residence Inn Ocotillo
  • Shannon Walters, Enchantment Resort & Mii amo spa
  • Silvia Vannoy, Fairmont Scottsdale Princess
  • Traci Mead, Four Seasons Resort Scottsdale at Troon North

Special Event: One-Time
Nominees:

  • Phoenix Sky Harbor International Airport, Eighth Concourse Grand Opening
  • Arizona Grand Resort & Spa, Holiday Open House 
  • Arizona Diamondbacks, World Baseball Classic
  • Hotel Valley Ho, Sip + Shop Summer Market Series

Tourism Employee of the Year
Nominees:

  • Jim Keller & Lobby Dogs, Fairmont Scottsdale Princess
  • Phoenix Sky Harbor, Super Bowl LVII Steering Committee

Tourism Manager of the Year
Nominees:

  • Amanda D. Kays, Arizona Grand Resort & Spa
  • Leslie McClendon, Visit Yuma
  • Lori Pappas, Discover Flagstaff
  • Michael Saam & Studio F, Fairmont Scottsdale Princess
  • Susana Trasente, City of Peoria
  • Thomas R. Moulton, Southern Arizona Attractions Alliance

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2022 HONOREES